Popular Articles

  1. Creating an account

    Create an account on the app.benchsci.com signup page OR log in through your enterprise single sign-on (SSO) link 1. Go to signup/login page: app.benchsci.com Note: Select industry customers have enabled single sign-on (SSO) to access t...
  2. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  3. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! In-app Chatbot Email Click at the bottom-right corner Send an email to your dedicated Scientific Liaison (for pharma customers) or  support@benchsci.com ...
  4. How often are data in our database updated?

    We work hard to promptly capture the flow of new publications and products in our database Updating our database is a big job and we do it monthly so you can stay up-to-date with the latest and greatest. Our partnerships with a range of vendo...
  5. Are some vendors favoured?

    We absolutely DO NOT bias search results toward our partners The data speaks for itself and good reagents and model systems rise to the top because they tend to be used more often. BenchSci is proud to be vendor-agnostic. You can trust that we...
  6. Exporting product specifications

    Export custom lists of product search results and product specifications in a .CSV file Saving and exporting lists makes sharing your search results with colleagues, assembling reagent panels, or keeping electronic lab notebook records easi...
  7. Creating alerts for new figures and products

    Opt-in to receive email notifications when new relevant data becomes available Designing experiments can be an iterative and inefficient process to include insights from the latest research. For search queries that you perform frequently in Sel...
  8. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll receive an emai...
  9. Can I share a link to searches I have built with filters?

    Yes, you can! Share searches that you have curated on Selector with colleagues, collaborators, and more. After applying filters to your search to narrow down your product and figure  results , you may want to share your search with colleagu...
  10. How do I find out about new features or data updates in ASCEND?

    Whether it's ASCEND's quarterly updates or new feature releases, stay informed through the following channels to make the most of its capabilities for your research needs. 1. Visit the Knowledge Center The ASCEND Knowledge Center is ri...